Refund Policy

Refund Policy

We provide a full refund of your project fee within 14 days in the below cases. Just email us at info@codingzap.com with your order details we will get back to you within 1 working day and will try to resolve the issue at the earliest.

  • If we are unable to deliver a project/ service/ solution/ consultation before your mentioned deadline
  • and/or If we deliver incorrect or partial solution/ service/ consultation to your problem or requirements.
  • and/or If the solution or service provided does not meet your requirements and expectations.
  • and /or if you can cancel the order in the next 2 hours if the given deadline is more than 24 hours / 1 day.

To refund or not to refund is completely at our discretion. We will refund based on the facts and evidence and you cannot involve any third-party/ payment facilitators/ payment processors like banks, card issuers, Payoneer, or PayPal within the first 14 days of dispute doing so will disqualify you from getting any refunds you can read terms & conditions for more details on that. After 14 days if you are unsatisfied with the resolution provided by us you are free to involve or file a dispute with your bank/ card issuer or payment processor.

By using this website and /or any of its Services means that you agree to the Refund Policy & Terms of service.

In most cases, we issue a full refund if your case is genuine and you do not get what you paid for.

What about Disputes or Complaints?

Going with the past records we have delivered 99% successfully with positive feedback without any disputed & complaints. But there is no denying fact that sometimes things go wrong and for that, we have an unbiased mechanism.